Your personal data matters to us. On this page, you'll find everything you need to know — what we collect, why we collect it, and how we keep it safe.
It's not just about compliance — we genuinely protect your data as if it were our own.
Your personal data is stored on servers secured with AES-256 encryption. It cannot be read by hackers or any third party.
When transacting via bKash, Nagad, or Rocket, your payment details are never stored directly on our servers. Every transaction is completed through an SSL-secured channel.
We are transparent about what data we collect and why. Your data is never used for hidden purposes — you will always know exactly where your information goes.
You can view, correct, or request deletion of your personal information at any time. Your data belongs to you.
Don't want promotional messages or emails? Unsubscribe at any time — just one click to opt out of all marketing communications.
We do not retain your data longer than necessary. Personal information is deleted within a set period after your account is closed.
When you create an account and use our services on 09bbt, we collect certain personal information that is essential for operating the platform and keeping your account secure. We never ask for more than what is strictly needed.
Registration & Identity Information:
Financial Information:
Technical Information:
09bbt collects your information through a variety of methods, and we are fully transparent about each one. No data is collected secretly or without your consent.
| Source of Collection | Data Type | Purpose |
|---|---|---|
| Registration Form | Name, Phone, Email | Account Creation |
| KYC Form | ID Card, Photo | Identity Verification |
| Payment Gateways | Mobile Banking Information | Transaction Processing |
| Cookies & Browser | IP, Device, Session | Security & Analytics |
| Support Chat | Chat content | Issue Resolution |
Automatically collected data such as IP addresses and device fingerprints is used primarily to detect fraud and ensure account security.
09bbt uses your data only for specific, clearly defined purposes. We never exploit your information for secondary gains or sell it to third parties.
09bbt uses cookies — small text files saved to your browser that help improve your browsing experience.
Types of cookies we use:
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.
09bbt uses industry-leading technology to protect your privacy. Our security operates across multiple layers, so if one layer fails, others remain in place to keep your data safe.
We do not retain your data longer than necessary. Each type of information has its own defined retention period.
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For the duration of active account |
| Transaction Records | 7 years after account closure |
| KYC Documents | 5 years after account closure |
| Support Conversations | 2 years |
| Log Files & Technical Data | 1 Year |
| Marketing Preferences | Effective immediately upon opt-out |
Certain data may need to be retained beyond the standard period due to legal obligations. You will be notified separately if this applies to you.
09bbt strictly prohibits anyone under the age of 18 from registering or using our services. We never knowingly collect personal information from minors.
Date of birth is verified at registration, and age is confirmed through the KYC process. If an underage account is detected, it is immediately closed and all collected data is deleted.
09bbt may update this Privacy Policy from time to time. Changes may occur due to updates in legislation, the introduction of new services, or improvements to our security practices.
Before any significant changes, we will notify you via your registered email or mobile number. For minor updates, the "Last Updated" date at the top of this page will be revised accordingly.
Continued use of the platform after any changes to this policy will be considered acceptance of the updated terms. We recommend checking this page regularly.
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please get in touch with us.
We typically respond to data deletion or correction requests within 7 business days. Complex requests may take up to 30 days.
You have full control over your personal information on 09bbt. Contact our support team to exercise any of the rights listed below.
You can request to view all personal information we hold about you at any time.
If any of your information is incorrect, you can request a correction and we will update it promptly.
After closing your account, you may request deletion of all data that falls outside our legal retention obligations.
In certain circumstances, you may request that the use of your data be restricted.
You can request a copy of your data in a standard format that can be transferred and used elsewhere.
You can object to your data being used for marketing or profiling, and we will respect that decision.
The questions our users ask most about our Privacy Policy.
09bbt is always by your side with a commitment to keeping your data safe.